Booking terms and conditions

Invalidity of individual contractual provisions

Citykonferensen/Ingenjörshuset reserves the right to cancel a group reservation or an event if information is received after the time of the confirmed reservation which Citykonferensen believes may damage the reputation of Citykonferensen or its owners. In the event of such a reservation, Citykonferensen undertakes to repay all advance payments and is deemed to be without any outstanding obligations or responsibilities to the customer.

Publicity
The customer must not use the name, trademark, logo, or other characteristics of Citykonferensen/Ingenjörshuset in its own or other public statements regarding this agreement or the relationship between the parties without the prior written consent of Citykonferensen.

Cancellation of conference rooms

A cancellation must be made in writing in order to be valid.
In the event of cancellation, a charge will ONLY be made if it has not been possible to re-hire out the room.

Meeting & training rooms for up to 45 people
In the event of cancellation later than 30 days before the first day of the conference, the entire room hire charge will be charged.

Auditoriums for 45-200 people
In the event of cancellation 30 to 45 days before the first day of the conference, 50% of the room hire charge will be charged.
In the event of cancellation later than 30 days before the first day of the conference, the entire room hire charge will be charged.

Cancellation of restaurant – food and drink

All food and drink can be cancelled up to 30 days before the conference.
After that, the number can be reduced by a further -10% until 3 days before the conference.
Food and drink cancelled later than 3 working days before the conference will be charged for in full.

In the event that the entire conference, including conference room, is cancelled later than 30 days before the first day of the conference, you will be charged the room hire charge as well as 60% of the ordered value for the number of confirmed participants 30 days before the first day of the conference.